12/09/2023
6 facts and fables about refurbished
More than half of Dutch people still think that a refurbished device is the same as a second-hand device.
Do you know what refurbished exactly means? We were curious about that answer. That is why we have conducted research into the six biggest facts and myths about refurbished and what Dutch people think about it. What seems? There are still major misunderstandings among Dutch people. Not only about what exactly a refurbished device is, but also about its quality and price.
Looking for a refurbished device? Then take a look at the pages below:
Do you know what refurbished exactly means? We were curious about that answer. That is why we have conducted research into the six biggest facts and myths about refurbished and what Dutch people think about it. What seems? There are still major misunderstandings among Dutch people. Not only about what exactly a refurbished device is, but also about its quality and price.
1. A refurbished device is the same as a second-hand device
Fable
Although more than half (54 percent) think that a refurbished phone is the same as a second-hand device, that is not the case. A refurbished device has been completely overhauled. This means that the device is inspected on more than fifty points and, where necessary, is provided with new parts. In contrast to 'normal' second-hand devices that are resold without the involvement of a specialist. In addition, you get a two-year warranty with a refurbished device. So you have the same service and experience here as with a new device.2. With refurbished devices you do not know what the quality is
Fable
Of those interviewed, 54 percent saw this as a fact. Incorrect. At RefurbishedDirect you can choose from refurbished devices in various grades. This way you know exactly what the quality of your device is. For example, you can buy a device in 'as new' condition, but also 'very good' and 'good'. The difference between these conditions can only be seen in the signs of wear (none, very light, light) on the outside. All devices are technically 100 percent in order on the inside.3. Refurbished is always without warranty
Fable
Most providers of refurbished devices provide users with a warranty. 83 percent of respondents know that. At RefurbishedDirect that is even two years. All devices also undergo an inspection here, where they are always checked on fifty points. All devices always receive a properly functioning battery and a software update, so that users have the certainty that their device is in perfect order.4. A refurbished device is checked on more than fifty points
Fact
Almost 69 percent of all respondents agreed with this statement. And that's right. With RefurbishedDirect, the software and hardware are checked, the software is updated and the device is checked for dust and moisture traces. In addition, the device is checked for non-original parts - which are immediately replaced if found - and the device is given a properly functioning battery.5. Refurbished is the best alternative to new
Fact
As many as 77 percent of Dutch people think a new device is far too expensive. Fortunately, almost three quarters of respondents (73 percent) know that refurbished is the best alternative to new. Not only because the price of these devices is much lower, but also because consumers are not tied to a subscription. And what many people did not know: a refurbished device is an environmentally friendly choice, since there are 15 to 30 million mobile devices lying unused in the closet.6. A refurbished device is usually at least fifteen percent cheaper than a new one
Fact
84 percent of respondents agreed with this statement. And that's right. In addition to the attractive price of the refurbished devices, consumers also earn an extra amount on their old devices by selling them.Looking for a refurbished device? Then take a look at the pages below: