Explanation of cosmetic condition
At Refurbished Direct you benefit from the quality of new, but for a more attractive price. We only show products from refurbishers who stand for quality, reliability and provide a 2-year warranty on your purchase. Thanks to the extensive inspection, your product is always of the highest quality. The technical specialists know exactly which points need to be paid attention to.The forest of refurbished conditions
At RefurbishedDirect we understand very well that it is sometimes very difficult to properly assess the different conditions. That is why we have created an overview of the most commonly used names. At RefurbishedDirect we use the official names according to the Refurbished Quality Mark: visibly used, lightly used, as good as new and refurbished by manufacturer.The cosmetic condition therefore only gives an indication of what a refurbished laptop or phone looks like on the outside. The inside has no limitations at all and is equally good everywhere. All our products are checked, cleaned and repaired where necessary. It is the quality you expect from Apple and Windows. That is why we can guarantee that our refurbished devices are all 100% technically in order.
What do the cosmetic conditions of the products mean?
Visibly used
Clearly visible signs of use such as a dent on the corner or deeper scratches on the housing. Possibly also scratches on the screen, but not visible when the screen is on. The product comes with a battery capacity of at least 80%. Technically in perfect order, a great choice if appearance is less important to you.
Appearance:
- Screen: light scratches (Barely visible when the screen is on)
- Keyboard / trackpad: very light scratches and signs of use
- Case: may have visible signs of use, with some minor scratches and dents that do not affect performance
- 100% technically in order and the battery is guaranteed to have at least 80% of its original capacity.
Lightly used
Minimal signs of use such as light scratches or minimal dents. The screen may have scratches, but only visible from a certain angle. The product comes with a battery capacity of at least 80%. Technically completely in order.Appearance:
- Screen: no scratches
- Keyboard / trackpad: very light scratches
- Case: light micro scratches (invisible at arm's length)
- 100% technically in order and the battery is guaranteed to have at least 80% of its original capacity.
As good as new
Almost indistinguishable from new. No visible to very light signs of use. The screen is scratch-free. The product comes with a battery capacity of at least 80%. Technically completely in order.Appearance:
- Screen: no scratches
- Keyboard / trackpad: no scratches or signs of use.
- Housing: Like new, no scratches visible from a distance of 20 cm (slightly longer than a standard size pencil)
- 100% technically in order and the battery is guaranteed to have at least 80% of its original capacity.
Refurbished by manufacturer
Indistinguishable from new. The screen is without scratches. The product is delivered in original (sealed) packaging. The battery has been charged a maximum of 10 times. Technically completely in order. However, the product may not be sold as new.Appearance:
- Screen: no scratches
- Keyboard / trackpad: no scratches or signs of use.
- Housing: As new
- 100% technically in order and the battery has had a maximum of 10 charging cycles.
What does the additional status statement for the products mean?
- Light spot in image; The screen shows a light stain or discoloration but otherwise works fine.
- Engraved housing; There is a non-removable mark placed on the housing.
- New in box; The product is new and in a sealed box.
- New (open box); The product is new in packaging that is no longer sealed.