Our ISO certifications
As an organization, we strive to offer our customers the best possible experience. In addition, we find the quality and origin of our products just as important. That is why we only work with reliable suppliers who supply us with refurbished devices that are traceable. This means that we can check where a device comes from, to prevent us from purchasing and selling equipment that, for example, comes from theft. Our organization is both ISO 9001 (Quality) and ISO 14001 (Environment), NEN-7510 certified.
What is ISO 9001?
To guarantee quality, Refurbished Direct complies with ISO 9001. This is a globally recognized standard in the field of quality management. The standard provides guidelines that a good quality management system must meet, so it can be seen as a benchmark for transparency and reliability in the market.
At Refurbished Direct this means that we meet all requirements regarding service and quality. For example, all our service and repair processes are guaranteed in our quality management system, which means that the steps to be taken are clearly mapped out and the risk of an error in the process is minimal.
View our group certificates via the links below.
At Refurbished Direct this means that we meet all requirements regarding service and quality. For example, all our service and repair processes are guaranteed in our quality management system, which means that the steps to be taken are clearly mapped out and the risk of an error in the process is minimal.
What is ISO 14001 ?
ISO 14001 is an international standard for environmental management systems. Protecting the environment is central to this. The standard is used to draw up an appropriate environmental policy and to ensure its implementation. This means, for example, the separation of waste, but also the way in which we test our products and process any electronic waste. By mapping these processes we have a clear insight into the improvement of our performance and our contribution to the protection of the environment. We are committed to keeping our ecological footprint as small as possible.What are ISO 27001 and NEN 7510?
ISO 27001 and NEN 7510 are both standards in the field of information security . With these certifications we can demonstrate that we handle the personal data of our customers correctly. With our information security system, we are aware of any security risks at all times. The needs and expectations of our customers are central to this.View our group certificates via the links below.