Our ISO certifications
As an organization, we strive to offer our customers the best possible experience. In addition, we find the quality and origin of our products just as important. That is why we only work with reliable suppliers who supply us with refurbished devices that are traceable. This means that we can check where a device comes from, to prevent us from purchasing and selling equipment that, for example, comes from theft. Our organization is both ISO 9001 (Quality) and ISO 14001 (Environment), NEN-7510 certified.
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RefurbishedDirect.com
(VISIT BY APPOINTMENT)Celsiusbaan 2 a
3439 NC Nieuwegein
Netherlands
Chamber of Commerce: 70518793
VAT: NL858355498B01
IBAN: NL90RABO0325237786
Director: Dhr. J. van Asperen
RefurbishedDirect.be
(NO VISITING ADDRESS)Veldkant 21
2550 Kontich
Belgie
RefurbishedDirect.de
(NO VISITING ADDRESS)Im Hammereisen 14
47559 Kranenburg
Deutchland
What is ISO 9001?
To guarantee quality, Refurbished Direct complies with ISO 9001. This is a globally recognized standard in the field of quality management. The standard provides guidelines that a good quality management system must meet, so it can be seen as a benchmark for transparency and reliability in the market.
At Refurbished Direct this means that we meet all requirements regarding service and quality. For example, all our service and repair processes are guaranteed in our quality management system, which means that the steps to be taken are clearly mapped out and the risk of an error in the process is minimal.
View our group certificates via the links below.
At Refurbished Direct this means that we meet all requirements regarding service and quality. For example, all our service and repair processes are guaranteed in our quality management system, which means that the steps to be taken are clearly mapped out and the risk of an error in the process is minimal.
What is ISO 14001 ?
ISO 14001 is an international standard for environmental management systems. Protecting the environment is central to this. The standard is used to draw up an appropriate environmental policy and to ensure its implementation. This means, for example, the separation of waste, but also the way in which we test our products and process any electronic waste. By mapping these processes we have a clear insight into the improvement of our performance and our contribution to the protection of the environment. We are committed to keeping our ecological footprint as small as possible.What is ISO 27001?
ISO 27001 is a globally recognized standard in the field of information security. To comply with this standard, we have implemented an information security management system. This ensures that we are always aware of any information security risks and the necessary measures to address them. The needs and expectations of our customers are central to this. This management system also ensures that we safeguard the security of our customers' data. When customers hand in their old phone, laptop, or tablet, all data stored on the device is permanently erased. For each data carrier, the previous owner also receives a data deletion certificate. This way, you as a customer are 100% assured that your data cannot be further distributed.What is NEN 7510?
NEN 7510 is a recognized standard for information security, specifically aimed at the protection of medical and healthcare-related data. This standard builds upon the principles of ISO 27001 and includes additional guidelines and focus areas essential for organizations in the healthcare sector. By complying with NEN 7510, we ensure that healthcare information is handled responsibly.View our group certificates via the links below.